Expert Advisory Board

The Knowledge behind KnowledgeAdvisors is in our Expert Advisory Board. They helped us to develop Metrics that Matter, and they continue to assist us in ensuring that our unique approach remains grounded in the latest scientific research.

Doesn’t it feel good to know that your measurement solution was developed by a team that included four world-wide experts in knowledge? Contact us to discuss your project, and add the experts to your team.

Advisory Board Profiles

Robert Brinkerhoff, Ed.D.

Dr. Brinkerhoff is an internationally recognized author and leader in training evaluation and effectiveness. He created the Success Case Method^® of qualitative training analysis. He is Professor Emeritus at Western Michigan University and a Senior Consultant with Advantage Performance Group.

Dr. Brinkerhoff has been a consultant to dozens of major companies and organizations in the United States, South Africa, and Europe. He is the author of many books, including Telling Training’s Story: Evaluation Made Simple, Credible and Effective (2006). The Success Case Evaluation Method (SCM) is an innovative evaluation of learning interventions that relies on qualitative feedback to help understand an organization’s training effectiveness. The SCM approach takes the top and bottom adopters (those who use the new knowledge/techniques vs. those who do not) of a particular intervention and compares differences in the two extremes. SCM also allows for deeper qualitative insights on barriers to usage of particular training interventions.

Jack J. Phillips, Ph.D.

Dr. Phillips’ approaches to Return on Investment and learning measurement are widely respected and draw upon his 27 years of corporate experience in 5 industries.

Jack is an expert of measurement and evaluation. His expertise in measurement and evaluation is based on extensive research and corporate experience in aerospace, textiles, metals, construction materials, and banking. He provides consulting services for Fortune 500 companies in the U.S. and to organizations in 25 countries. Phillips served as senior HR officer in three firms, bank president, and founder and president of a major consulting firm. He is also an author and editor of more than 30 books and 100 articles. His books include: Return on Investment in Training and Performance Improvement Programs, Accountability in Human Resource Management, Measuring Return on Investment, Conducting Needs Assessments, The Development of a Human Resource Effectiveness Index, Recruiting Training and Retaining New Employees, and Improving Supervisors’ Effectiveness.

Jac Fitz-enz, Ph.D.

Dr. Fitz-enz is recognized worldwide as the father of human capital benchmarking. In 2006, Dr. Fitz-enz was cited by the Society for Human Resources Management as one of 50 people who in the last 50 years has “significantly changed” what HR does and how it does it, effectively leading to a better way to manage people. He has published more than 225 articles, reports, and book chapters on measurement and management.

Dr. Fitz-enz’s eight books have been translated into nine languages. He is the only two-time winner of the SHRM Book of the Year Award. He is currently leading a study of predictive human capital management.

Josh Bersin

Josh Bersin is president and founder of Bersin & Associates, a research and advisory firm focused on enterprise learning and talent management. Bersin has more than 25 years of experience in working with leading corporations and government agencies on learning and employee development solutions. He is a frequent speaker at industry events, a regular contributor to leading training and HR publications, and the author of “The Blended Learning Book: Best Practices, Proven Methodologies, and Lessons Learned” (October 2004, Pfeiffer). Recently published research by Bersin & Associates covers areas such as leadership development, training measurements, and performance management.

Former Advisory Board Members

Donald J. Kirkpatrick, Ph.D.