Expert Advisory Board

The Knowledge behind KnowledgeAdvisors is in our Expert Advisory Board. They helped us to develop Metrics that Matter, and they continue to assist us in ensuring that our unique approach remains grounded in the latest scientific research.

Doesn’t it feel good to know that your measurement solution was developed by a team that included four world-wide experts in knowledge? Contact us to discuss your project, and add the experts to your team.

Advisory Board Profiles

Robert Brinkerhoff, Ed.D.

Dr. Brinkerhoff is an internationally recognized author and leader in training evaluation and effectiveness. He created the Success Case Method^® of qualitative training analysis. He is Professor Emeritus at Western Michigan University and a Senior Consultant with Advantage Performance Group.

Dr. Brinkerhoff has been a consultant to dozens of major companies and organizations in the United States, South Africa, and Europe. He is the author of many books, including Telling Training’s Story: Evaluation Made Simple, Credible and Effective (2006). The Success Case Evaluation Method (SCM) is an innovative evaluation of learning interventions that relies on qualitative feedback to help understand an organization’s training effectiveness. The SCM approach takes the top and bottom adopters (those who use the new knowledge/techniques vs. those who do not) of a particular intervention and compares differences in the two extremes. SCM also allows for deeper qualitative insights on barriers to usage of particular training interventions.

Jack J. Phillips, Ph.D.

Dr. Phillips’ approaches to Return on Investment and learning measurement are widely respected and draw upon his 27 years of corporate experience in 5 industries.

Jack is an expert of measurement and evaluation. His expertise in measurement and evaluation is based on extensive research and corporate experience in aerospace, textiles, metals, construction materials, and banking. He provides consulting services for Fortune 500 companies in the U.S. and to organizations in 25 countries. Phillips served as senior HR officer in three firms, bank president, and founder and president of a major consulting firm. He is also an author and editor of more than 30 books and 100 articles. His books include: Return on Investment in Training and Performance Improvement Programs, Accountability in Human Resource Management, Measuring Return on Investment, Conducting Needs Assessments, The Development of a Human Resource Effectiveness Index, Recruiting Training and Retaining New Employees, and Improving Supervisors’ Effectiveness.

Jac Fitz-enz, Ph.D.

Dr. Fitz-enz is recognized worldwide as the father of human capital benchmarking. In 2006, Dr. Fitz-enz was cited by the Society for Human Resources Management as one of 50 people who in the last 50 years has "significantly changed" what HR does and how it does it, effectively leading to a better way to manage people. He has published more than 225 articles, reports, and book chapters on measurement and management.

Dr. Fitz-enz’s eight books have been translated into nine languages. He is the only two-time winner of the SHRM Book of the Year Award. He is currently leading a study of predictive human capital management.

David Vance

David Vance is the former President of Caterpillar University, which he founded in 2001. Until his retirement in January 2007, he was responsible for ensuring that the right education, training and leadership were provided to achieve corporate goals and efficiently meet the learning needs of Caterpillar and dealer employees. Caterpillar was ranked number 1 in the 2005 ASTD Best Awards and was ranked Best Overall Corporate University in 2004 by both Corporate University Xchange and the International Quality and Productivity Council. David now consults with organizations on learning and performance issues with a particular focus on launching corporate universities and designing effective strategies for managing the learning function. He is a member and former Director & Treasurer of ASTD (American Society for Training and Development. He is also a trustee and lead independent director for State Farm Mutual Funds. David was named 2006 CLO of the Year by CLO Magazine.

Frank Anderson

Frank Anderson, Jr. is a retired Brigadier General, United States Air Force and President of the Defense Acquisition University (DAU), an award-winning corporate university. DAU has been selected by the United States Distance Learning Association for multiple e Learning best practice awards for 2002 and in 2005. Also in 2004, DAU was selected as the top corporate university in America by the American Society for Training and Development (ASTD) Best Award. Finally, DAU was selected in 2006 as, “Best Overall Corporate University,” “Best Mature Corporate University,” and as, “Best Virtual Corporate University.” In 2004, Frank Anderson was selected Chief Learning Officer of the Year by Chief Learning Officer magazine. In addition, Frank Anderson was again selected as “Corporate University Leader of the Year for 2006”. He currently serves on the Board of Directors for the National Contract Management Association. He is also a member of the Chief Learning Officer Magazine Editorial Advisory Board. He was selected for the Who's Who in America for 2000 and has been selected to receive the National Contract Management Association's National Achievement Award in the past.

Josh Bersin

Josh Bersin is president and founder of Bersin & Associates, a research and advisory firm focused on enterprise learning and talent management. Bersin has more than 25 years of experience in working with leading corporations and government agencies on learning and employee development solutions. He is a frequent speaker at industry events, a regular contributor to leading training and HR publications, and the author of "The Blended Learning Book: Best Practices, Proven Methodologies, and Lessons Learned" (October 2004, Pfeiffer). Recently published research by Bersin & Associates covers areas such as leadership development, training measurements, and performance management.

Former Advisory Board Members

Donald J. Kirkpatrick, Ph.D.

Dr. Donald Kirkpatrick was a Professor Emeritus of the University of Wisconsin in North America and a past president of the American Society for Training and Development (ASTD). He is best known for creating a highly influential model for training evaluation, consisting of four levels of learning evaluation.