• Readiness Assessments: Measuring and Narrowing Gaps
    CLO Magazine, September 2007
    This article describes the process of uncovering what you don’t know, or what is known as a Readiness Assessment.
  • How to Analyze Learning Data: Metrics for a Balanced Approach
    ASTD (Online) OD/Leadership News, June 2006
    This article describes how balancing four key areas of measurement, as applied to learning, can present an insightful look at the overall performance of the enterprise.
  • Value Optimization in Learning
    CLO Magazine, April 2006
    This article presents a systematic approach for learning organizations to assess needs, effectiveness, business results, ROI and profit impact.
  • Automating the Basics of Learning Evaluation
    Measurement, Evaluation, ROI News, March/April 2006
    This article discusses how to collect, store, process and report learning metrics so practitioners can make better use of evaluation data with less resource intensity.
  • Technological Considerations in Learning Analytics
    CLO Magazine, July 2005
    This article discusses the critical items that organizations should consider when buying or building a learning analytics technology.
  • Identifying Tangible Business Results
    CLO Magazine, March 2005
    This article discusses why and how to link the strategy, impact and ROI of training to tangible business results.
  • Learning Analytics Research Uncovers the Current State of Learning Measurement
    T+D Magazine, June 2004
    This article discusses research KnowledgeAdvisors did on learning analytics. It reports the key findings of the current and future state of learning measurement and analytics.
  • Talent Management: Valuing Human Capital ? A Practical Approach
    CLO Magazine, May 2004
    This article discusses the importance of cultivating talent within an organization and how training can be a key tool in doing so. It reinforces the need for appropriate measurement of the training as a part of this process. A case study sidebar on New Horizons Computer Learning Centers is profiled.
  • Learning Analytics: Article Series - Technology, Process, Stakeholders, Strategy
    Hr.Com, March 2004
    This article discusses the results of a learning analytics survey conducted by KnowledgeAdvisors. The survey looked at the current and future state of learning analytics and discusses best practices.
  • Estimate the Impact Before Investing In Training
    Performance Express (an ISPI Publication) February 2004
    This article discusses maximizing the performance of your human capital. Training is a tool that if applied, can certainly be a catalyst for maximizing human performance. Effective measurement of training helps to ensure training is linking to human capital performance.
  • The Learning Measurement Staircase
    Workindex.com (an online resource of Human Resource Executive), November 13, 2003
    This article discusses how to take a ‘crawl, walk, run’ approach when engaging in learning measurement and analytics. It presents a 3-step process to organize your continuum of measurement: day-to-day measurement, ROI analytics, and Value Optimization.
  • Learning Measurement: It's not How Much You Trained, It?s How Well You Trained
    The eLearning Developers Journal, November 3, 2003
    This article discusses how two types of learning measurements are needed to manage the learning organization. One is activity metrics, telling the organization ‘how much they trained,’ and the other is performance metrics telling the organization ‘how well they trained.’ The article provides excellent examples and visuals on each.
  • Best Practices in Learning Measurement
    CLO Magazine, October 2003
    This article attempts to discuss some of the more significant characteristics that have helped organizations create an effective learning measurement process. Ten Best Practices are explored. These practices include: 1) plan your metrics before writing survey questions, 2) ensure the measurement process is replicable and scaleable, 3) ensure metrics are internally and externally comparable, 4) use industry-accepted measurement approaches, 5) define value in the eyes of your stakeholders, 6) manage the change associated with the measurement, 7) ensure the metrics are well-balanced, 8) leverage automation and technology, 9) crawl, walk, run and 10) ensure your metrics have flexibility.
  • The Buzz Surrounding 'Learning Analytics'
    T+D magazine September, 2003(online issue)
    Performance metrics are quickly becoming a learning organization's best friend. This article offers analysis of learning analytics, their influence on the learning industry, and the importance of the data that supports them.