Robert Brinkerhoff, Ed.D.
Author, Consultant and Pioneer of The Success Case Evaluation Method
Robert Brinkerhoff is Professor Emeritus at Western Michigan University and a Senior Consultant with Advantage Performance Group. He is an internationally recognized expert in training evaluation and effectiveness and has been a consultant to dozens of major companies and organizations in the United States, South Africa, and Europe. He is the author of many books, including Telling Training’s Story: Evaluation Made Simple, Credible and Effective (2006). The Success Case Evaluation Method (SCM) is an innovative evaluation of learning interventions that relies on qualitative feedback to help understand an organization’s training effectiveness. The SCM approach takes the top and bottom adopters (those who use the new knowledge/techniques vs. those who do not) of a particular intervention and compares differences in the two extremes. SCM also allows for deeper qualitative insights on barriers to usage of particular training interventions.
Donald J. Kirkpatrick, Ph.D.
Consultant and Author, Former National President, ASTD
Don is a former national president of the American Society for Training and Development and regularly conducts evaluation workshops for ASTD and other organizations in both the public and private sectors. He has consulted on management training and development to a wide range of companies including Blockbuster, Caterpillar, Coca-Cola, Eastman Kodak, GE, Honeywell, IBM, Johnson Wax, Kemper Insurance, The Mayo Foundation, and the U.S. Civil Service Commission. His books include How to Train and Develop Supervisors, How to Manage Change, How to Improve Performance Through Appraisal and Coaching, Evaluating Training Programs: The Four Levels, Another Look at Evaluating Training Programs, and Developing Supervisors and Team Leaders.
Jac Fitz-enz, Ph.D
Author, Consultant & Founder, The Human Capital Source®
In 2006, Dr. Fitz-enz was cited by the Society for Human Resources Management as one of 50 people who in the last 50 years has "significantly changed" what HR does and how it does it, effectively leading to a better way to manage people.
He is recognized worldwide as the "Father of human capital benchmarking." Dr. Fitz-enz has published more than 225 articles, reports and book chapters on measurement and management. His eight books have been translated into nine languages. He is the only two-time winner of the SHRM Book of the Year Award.He is currently leading a study of predictive human capital management.
Jack J. Phillips, Ph.D.
Consultant and Author
Jack is an expert of measurement and evaluation. His expertise in measurement and evaluation is based on extensive research and more than 27 years of corporate experience in 5 industries (aerospace, textiles, metals, construction materials, and banking). He provides consulting services for Fortune 500 companies in the U.S. and to organizations in 25 countries. Phillips served as senior HR officer in three firms, bank president, and founder and president of a major consulting firm. He is also an author and editor of more than 30 books and 100 articles. His books include: Return on Investment in Training and Performance Improvement Programs, Accountability in Human Resource Management, Measuring Return on Investment, Conducting Needs Assessments, The Development of a Human Resource Effectiveness Index, Recruiting Training and Retaining New Employees, and Improving Supervisors’ Effectiveness.