Consulting Services: the Details

We know our approach is unique: no one else offers the kind of automated data collection, measurement, and comprehensive reporting we do.

So to assist you in using our services to your best advantage, KnowledgeAdvisors offers several professional services: training to brush up on the concepts involved in human capital analytics and learning; strategy expertise, including change management strategy, to help you plan your approach; needs and competency assessments to provide baseline data for your learning and talent efforts; data analysis so that you can fully understand the effect of your results; and custom dashboards, case studies and impact analyses so you can showcase your success. We really do help you through the process from beginning to end.

Training to Master the Fundamentals

Our educational workshops help you to master the fundamentals of learning and human capital analytics or work with us to create a custom workshop just for your organization. Courses we offer include:

  • 2-Day Learning Analytics Workshops (details here)
  • 1-Day Human Capital Analytics Workshop (details here)
  • 2-Day Leveraging Learning and HR Data Analysis Workshop (details here)
  • 2-Day Learning Analytics in Metrics that Matter Workshop (details here)
  • Custom workshops can also be crafted and delivered to your organization, for more please contact us.

Strategic Support

Measurement Strategy

Ensure your programs accomplish what you want by having the right approach from the start. Our professional services are designed to help Learning and Development Professionals or Human Capital Professionals.

Some examples of questions and issues we discuss with you when putting together your measurement strategy include:

  • What is the current state of your measurement program(s)?
  • What is the desired state of these program(s)?
  • How much and at what level is there organizational support to implement a measurement strategy and program?

These are just a few of the questions and common issues we see with organizations large and small when they think about implementing a measurement program.

Change Management Strategy

When you decide to implement a new system, you might encounter bumps in the road. We’re prepared to help you plan your change so that it is as smooth as possible. We consider such issues as:

  • Developing a list of tangible benefits to be gleaned by implementing a measurement practice
  • Resistance to change: “I like the old way!” mentality
  • Communication strategies to continually reinforce the importance of the change

We can do much more to help with your change management. See our white paper on Change Management when Implementing a Learning Measurement Program.

Measurement Solutions

Needs Assessments

Understanding exactly what your organization “needs” to change (or measure and correct) is the first step. At KnowledgeAdvisors, our consultative process starts by performing a detailed Needs Assessment to take the guesswork out of what you need to measure and determine what needs improvement.

Outsourced Measurement

Let KnowledgeAdvisors administer your measurement program, including data collection through Metrics that Matter®, reporting, and even data entry of paper-based results. Check out a more detailed explanation of Metrics that Matter and take a tour.

Competency Assessments

Understand the skills of your employees before implementing workforce improvement programs. Examples of needs and competency assessments we have created include:

  • Author your own skill assessment based on your organizational need

Data Analysis & Results

Data Analysis

We help you to figure out what your data is saying about your programs, and where you can make the greatest impact in improving them. Using our data analysis services, you can identify trends, gaps, and key issues, so you can take action where it’s needed.

Quickly view integrated reports from feeder systems

Quickly view integrated reports from feeder systems

Custom Dashboards

Showcase the impact of your programs by creating a custom dashboard targeted at your key stakeholders. Our visually appealing dashboards can be integrated with your other systems (such as an LMS or HRIS) to show a broad spectrum of data in one easy to understand report. You can show information such as:

  • Custom dashboards allow you to quickly populate high-level information you and your stakeholders need to manage effectively
  • Below is a sample that ties data from feeder systems, like your HRIS or LMS system into a convenient, easy to access dashboard:

Case Studies

Another way to express the results of your measurement program implementation is to create a case study, and we can help you do that. Case studies create a compelling story that highlights the successes of your key programs.

See Our WellPoint Case Study on New Hire Retention (PDF)

Impact Studies

KnowledgeAdvisors can help you showcase your results in the form of an impact study, a rigorous and in-depth study that focuses on a root cause analysis of your successes, so that you can ensure replicability of the processes you used to achieve your success.

Need something you don’t see here? Or are you ready to start your measurement practice? Simply contact us for a conversation about your learning & human capital measurement needs.