Metrics that Matter: the Details, the Tour
Metrics that Matter® is an on-demand, SaaS (Software as a Service) Human Capital Analytics system that allows you to cost-effectively measure and increase the impact of your human capital processes from recruiting to leadership development. It is recognized as a standard in corporate, public sector, and commercial human capital practices.
Metrics that Matter allows organizations to reduce the time spent on the administrative tasks of measurement – like data collection – while at the same time making that data more actionable through advanced analytics capabilities, visually dynamic reports, and benchmarks.
Check out our impressive client list to see who has implemented Metrics that Matter – and read on to see why.
Or request a personal demonstration
Metrics that Matter’s Robust Feature Set: Something for Everyone
No organization is the same, that’s why we offer solutions that can meet a variety of needs. No matter what solution is right for you, Metrics that Matter provides authoring tools, templates, and reports that create a powerful tool for managing and improving your organization’s people performance.
Professional Learning Evaluation:
Our Professional Learning Evaluation solution allows organizations to measure the impact of learning investments at all five levels of learning – satisfaction through ROI.
This solution is right for organizations that are committed to improving learning measurement processes and gathering more actionable data about learning investments.
- Reduce the administrative burden of measurement by automating and centralizing data collection and reporting of learning metrics
- Make data driven decisions using more meaningful and actionable data about learning events
- Calculate basic financial returns for training
Our Professional Learning Evaluation solution includes authoring tools to create evaluations from scratch or from a template, a reporting suite that provides detailed and aggregated results at all levels of learning, post program and follow-up evaluations for students, managers, and instructors, and internal and external benchmarks to bring real-world relevancy to your data. Take the flash tour or Launch Walkthrough
Advanced Learning Analytics:
Our Advanced Learning Analytics solutions provides all the same features as the Professional Learning Evaluation module and adds advanced tools, dashboards, and reports for more detailed and comprehensive business results and ROI analysis.
This solution is right for organizations that are focused on connecting training to real business results while also measuring the traditional indicators of satisfaction through ROI. Quickly review key indicators and trends via an online, dynamic dashboard.
- Predict the impact of training
- Reduce waste and increase impact using ROI, business results, and scrap learning indicators
- Track and trend actual business results against goals
Automate Your Learning Levels
Metrics that Matter can automate the gathering, storage, and processing of Kirkpatrick & Phillips Levels of Learning Evaluation: Level 1 “reaction” data, Level 2 “learning”; Level 3 “behavior”; Level 4 “results”; and Level 5 “ROI.” We can gather the info any way you like: online, via email, or even by importing scanned paper evaluations! Then we report the results in easy-to-read class and course summary detail.
Talent & Performance Measurement Programs
Metrics that Matter automates the collection, storage, and analysis of your human capital programs. For example, you can use MTM during your on-boarding process to measure incoming talent and ensure that new hires meet baseline learning requirements; you can use MTM throughout the life of your employees to measure and show the impact of your training and other learning programs, as well as to measure morale and attitudes; and you can use MTM to capture attrition data, so you can improve your employee retention processes.
Measuring the knowledge gain, skills, and competencies of your talent is a daunting challenge, but it’s easy to do when you combine our professional services and Metrics that Matter’s automated data collection, processing, and reporting.
Learn more about our Talent & Performance Measurement Programs.
Gauge Skill Gaps with Our Competency Assessments
A standard set of employee and manager competency assessments can be used to quickly gauge skill gaps by department, job level, business unit or any demographic profile of your employee population. A set of thirty one core competencies ranging from conflict management to entrepreneurship are used and can be benchmarked internally or externally.
Find the Gap with Needs Assessments
Before you create or deliver training, you need to ensure the training meets your needs. KnowledgeAdvisors can help you design needs assessments to ensure you’re delivering the right content to the right people at the right time.
Use Tests to Measure the Gain in Knowledge
You know that it is critical to be able to compare the knowledge or skill gain before and after a learning program. We can work with you to create your test instruments. We even provide a report that shows you pass rates for your test, and allows you to drill down to see each individual’s performance.
Write Any Instrument with Active Authoring
Our easy-to-use authoring engine allows you to create, collect and report on just about any kind of evaluation you can think of: learning evaluations, pre- and post-event tests, organizational and skill assessments. You can even create ad-hoc instruments, including human capital-related surveys such as exit interviews, customer or employee satisfaction polls, knowledge management studies, and more.
Reports: Show the Impact
Metrics that Matter includes more than 100 detailed reports, including our ROI indicators, which show you the value of your programs. We also have created custom, visually-appealing Dashboard reports that show your performance beautifully and succinctly. Metrics that Matter can be integrated into your existing systems, so that you can reduce redundancy and increase the value of each system.
ROI Solutions: Show the Value of Your Programs
Showing the value has never been easier. Metrics that Matter can gather data relating to behavior change and business results (levels 3 and 4 in Kirkpatrick’s model), so you can see the deeper impact of your programs. Our unique solution can even show you the highest level of value – return on investment (level 5).
Dashboard Solutions: A Visual Feast for Stakeholders
Metrics that Matter has over 100 reports, but not all of them will be meaningful to your stakeholders. For a high-level, visually-appealing, completely customized perspective on your data, use our Dashboard reports. Dashboards can link to your other systems (such as ERP, LMS, or HRIS) to give you the most comprehensive perspective. Use a dashboard to show metrics in the operational, financial, performance, and even cultural areas of your organization, and really see the results.
Benchmarking: See Where You Stand
Many of our reports include benchmark data that allows you to gauge your performance against those of your peers, or against all industries. It’s such an important part of our system that we have a whole section devoted to it – check out our Benchmarking page.
Not Just Another Technology: An Integrated Part of Your System
With MTM technology integrations, there is no more manual administration involved in the evaluation, testing, assessment or surveying process. Integrating MTM with your LMS allows the two technologies to ‘talk’ to each other as the LMS passes registration details to MTM for easy and error-free data collection, processing and reporting.
