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Learning & Talent Measurement Experts Webinar Series

The business case for measuring and communicating results from learning and human capital investments is growing as organizations feel the pressure to perform optimally during the current economic climate. And yet even in the good times, getting a seat at the table requires being able to show the value your efforts in learning and talent management bring to the organization.

That is why KnowledgeAdvisors is presenting the following Measurement Expert Webinars: (All webinars take place at 10am unless otherwise indicated. Local toll numbers are included and available for the following countries: Australia, Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, United Kingdom).

Jump to Previous Webinars for Recordings and Presentation Decks

Upcoming Webinars

Tips to Analyzing L&D and Talent Data for Decision-Making

This webinar is aimed at teaching you some basic skills needed to leverage your data to drive business decisions. This includes: Preparing Data for Analysis, Using Basic Statistics for Analysis, Making Data Business Relevant and Presenting Data Findings.

Registration Date Time
Register August 5, 2010 10:00am Central Time

Emerging Challenges in Learning: Proving The Business Value

This webinar will provide an overview of major challenges leading organizations face in measuring the value of learning and development. This interactive seminar will provide best practices for learning measurement, and real-world strategies for overcoming the most common challenges.

Registration Date Time
Register August 12, 2010 12:00pm Central Time

Practitioner Series: Jet Blue Measurement Journey & Metrics that Matter® Usage

Ms. Teri Schmidt of Jet Blue will describe the business case and history of Jet Blue's learning measurement model and processes. The presentation will also provide a practitioner perspective on how Jet Blue leverages their learning evaluation system, Metrics that Matter®, to collect and report evaluation data for timely decision making and analysis.

Registration Date Time
Register August 19, 2010 10:00am Central Time

Extracting Value from Learning Analytics Data

This webinar will focus on two topics: a) recommendations for extracting value from learning data and b) the current practices deployed across the industry when extracting value. Many organizations are drowning in their own data. The LMS tracks course completions, finance records debits and credits, and learning measurement systems follow the effectiveness of training. Learning measurement data contain a vast amount of valuable information for instructors, L&D managers, their leaders and business leaders. The key to producing valuable information is figuring out how to extract it.

Registration Date Time
Register August 26, 2010 10:00am Central Time

Demonstration of Metrics that Matter®

Metrics that Matter® is KnowledgeAdvisors on-demand evaluation software and robust reporting technology used by many of the world’s great companies and governmental agencies. In fact, four of the five largest accounting firms, three of the last five winners of training Magazine’s Top 125 and the World’s Largest Corporation tap the power of MTM to measure the effectiveness of their learning investments.

Registration Date Time
Register September 2, 2010 10:00am Central Time


Previous Webinars

KnowledgeAdvisors is also pleased to provide you with encore presentations of previously conducted webinars. If a recorded session is available, click on the title of the session to begin downloading or viewing the presentation.


Measuring Informal Learning: What, When, How

Recording to be made available shortly.

This webinar will discuss the current state of informal learning and how organizations are using it in the workplace today. Then, the major emphasis will be on measuring informal learning programs. Specifically we will share critical constructs to measure, the points in time to gather the data, and the process and enablers to carryout measurement.


Emerging Challenges in Learning: Proving The Business Value

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This session will provide an overview of major challenges leading organizations face in measuring the value of learning and development. This interactive seminar will provide best practices for learning measurement, and real-world strategies for overcoming the most common challenges.


How to Design and Utilize Effective Training Needs Assessments

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This webinar will provide insight on the fundamentals of Talent & Performance Needs Assessment design, and considerations to keep in mind to maximize project success.


Approaches to Linking Training to Business Results

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This webinar will go through six approaches that talent development practitioners can do to better show the link between learning and business outcomes. The approaches range from the practical and efficient to the highly statistical and precise.


Testing and Assessments: Maximizing Talent Effectiveness

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Metrics that Matter’s® provides a holistic solution for Testing and Assessment. Learn about the best practices of using our world-class testing tool to create and administrate powerful scenario-based assessments, cognitive skills tests and more. This new release (on May 15th) allows you to new question structures: ranking, matching, and multi-select questions to compliment a robust set of yes/no, true/false, essay, short answer, and multi-option questions. This powerful module saves time with the automatic grading, feedback reports and test certificate generation.


Check-in To Change (SM): Driving Managers/Learners Engagement for Results

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Learn about our new Measurement Program that drives results through a more collaborative manager/employee relationship with actionable reporting of the percent of results that exceeded goal and the quantification of the results themselves. Check-in to ChangeSM is a great way for program managers to check in on what happens before and after a participant leaves the program while facilitating and managing the interaction between manager and employee.


Research Results and Best Practices for Engaging Managers in the Learning Process

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This webinar will highlight recent research on what organizations are doing to engage learners and managers in collaborating before, during and after a program to optimize learnings impact. It will also explore innovative tools to arm L&D practitioners with effective resources to facilitate this process.


Release 12.0: Enhancements to MTM’s Core Functionality

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Overview of the features and functionality that will be released on May 15th. Highlights will include: New interface, Defect Identification Report, Continuous Improvement Dashboard, Effectiveness Quadrant Report, Process Control Chart, Evaluation Deletion, Ad-hoc Surveying Tool, Answer Sharing, and Employee Pulse on Smart Sheets.


Practitioner Series: Grant Thornton

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Grant Thornton will present its measurement journey. It will cover the business case for measurement and how it uses metrics at a strategic and tactical level to manage L&D investments.


Measuring the Success of Projects

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Overview of why project measurement is important to do and suggestions on how to do it effectively. A quick overview of the Metrics that Matter® technology features for Project Assessment.


Practitioner Series: Hill Air Force Base

Watch Windows Media | Download Presentation Deck (pdf)

Ken Woodard of Hill Air Force Base will articulate Hill's business case for learning measurement as well as how they use Metrics that Matter® measurement tools to benchmark and quantify learning performance.


Project Assessment in Metrics that Matter®

Watch Windows Media | Download Presentation Deck (pdf)

Version 11.2 marks a deep dive into the performance pillar of Human Capital measurement through the release of a new module, Project Assessment. This module will allow organizations to evaluate both project team members and project outcomes and will integrate the multi-rater or 360° functionality into the larger process of project evaluation.


Managing Change When Implementing Learning or HR Measurement

Watch Windows Media | Download Presentation Deck (pdf)

Are you launching new tools, processes or capabilities for learning measurement or HR analytics? Or, are you in the midst of your implementation and starting to see glimmers of resistance? Too often, organizations only consider the technical or process aspects of their implementation and fail to address the people issues that inevitably surface when implementing a major change effort. Unfortunately, this lack of attention to the people issues can have significant consequences and affect your ability to attain your implementation goals and outcomes. A well thought-out change management strategy, adapted to your organization’s culture, can mean the difference between a successful implementation and an abandoned effort. This webinar will address key issues related to managing change and review common tools and techniques to help you manage that change.


Applying Six Sigma Process Improvement to Learning Measurement

Watch Windows Media | Watch QuickTime | Download Presentation Deck (pdf)

This webinar will provide an overview of 6 Sigma, a management approach that identifies and reduces defects and yields substantial process improvement. It will then specifically discuss how this credible approach applied by many business processes can be applied to Learning and Development to identify defects in quality, effectiveness, impact, and manager support. The quantification of defects can lead to continuous improvement yielding better end results for the learner and the organization. This webinar will be presented by KnowledgeAdvisors Chief Operating Officer, Jeffrey Berk.


Metrics that Matter® Release Webinar

Watch Windows Media | Download v11.2 Release Guide (pdf)

Version 11.2 of Metrics that Matter® adds a number of new capabilities to the learning analytics tools, multi-rater tools, dashboards, and actual results tracking features in Metrics that Matter®. This webinar will provide an introduction to the new functionality being released including:

  • Several new narrative reports that automatically summarize data gathered throughout Metrics that Matter® to make communication easier with key stakeholders.
  • Dashboard enhancements that will allow users to more easily customize dashboards and share them with stakeholders.
  • Enhancements to our multi-rater technology to benefit organizations with employee populations that do not have email.
  • Enhanced data upload capabilities that increase the flexibility of the Metrics that Matter® tools for tracking actual business results.
  • Usability enhancements to the Metrics that Matter® Beta interface and tools to increase efficiency by allowing you to multi-task in the system while reporting actions execute in the background

Why is ROI Controversial? With Dr. Jack Phillips

Watch Windows Media | Download Presentation Deck (pdf)

ROI in learning appears to be sparking controversy in recent times. In 2009 when KnowledgeAdvisors held its annual Symposium, the topic was debated and contested. Leading advocates and pioneers in the learning space are Drs. Jack and Patti Phillips who lead the ROI Institute, and organization that has brought accountability to the profession. They have worked tirelessly to build a process that provides the learning practitioner a set of tools to measure learning’s value like a business measures any other investment. This webinar is complementary to Dr. Phillips' recent white paper released by KnowledgeAdvisors. Dr. Phillips provides his feedback on the healthy, current state of ROI in learning, the perspectives that ignite controversy, and practical tips to effectively use ROI and overcome barriers in doing so.


Generating Motivation & Buy In: Essential Elements for Producing Measurable Results

Watch Windows Media | Download Presentation Deck (pdf)

Research shows that motivation and buy-in are essential to the successful and measurable outcome from any learning program. And, in fact, these may be the most important elements, surpassing content and design, instructor competence and preparation, and, timing and application. Ensuring motivation and buy-in does not and should not be left to chance. What's needed - and what has worked - are well designed, implemented and coordinated programs targeted at managers, learners and the organization as a whole. In this interactive and lively webinar, KnowledgeAdvisors’ Chief Operating Officer, Jeffrey Berk and industry expert, Lance Dublin, will share with you the concepts and principles that form the basis for a successful program and best practices targeted at each of these three key audiences. Come and learn what works well and what doesn't, and important tips and tricks that will ensure motivation and buy-in for your learning programs.


Data Visualization

Watch Windows Media | Download Presentation Deck (pdf)

Have you ever looked at a slide deck filled with graphs, charts and tables and wondered what it all meant? Have you ever presented your learning results to senior leaders that elicited nary a reaction? Do you want to improve how you present your data so that it has an impact? This webinar provides an introduction to the field of Data Visualization. Presenter Peggy Parskey takes you on a brief tour of the field and enables you to better understand the principles of visualizing your results so that your viewers can gain insights and clearly identify what they should do with this information.


Best Practices for Evaluating Onboarding Program Effectiveness

Watch Windows Media | Download Presentation Deck (pdf)

Increasing recruiting costs combined with dwindling talent pools have created a critical need for Human Resources departments to create and maintain an effective on-boarding program. Research has shown that successful on-boarding improves new hire retention and takes speed-to-competency to the next level, both of which increases productivity of the business.


Metrics that Matter® Introduction and Demonstration

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About MTM

Metrics that Matter® is KnowledgeAdvisors on-demand evaluation software and robust reporting technology used by many of the world's great companies and governmental agencies. In fact, for of the five largest accounting firms, three of the last five winners of training Magazine's Top 125 and the World's Largest Corporation tap the power of MTM to measure the effectiveness of their learning investments.


Learning Analytics: Evaluating & Measuring Value

Watch Windows Media | Download Presentation Deck (pdf)

Note: Audio begins about 40 seconds into the presentation. When viewing, you can fast forward to there. Recent research indicates that demonstrating the value and impact that learning has on an organization is the top challenge facing learning & development practitioners. Another recent research finding found that nearly 40% of training isn’t utilized, resulting in significant wasted resources. That is why KnowledgeAdvisors is conducting a special webinar devoted to learning analytics methods and best practices to help you understand the underpinnings of evaluating and measuring the value of your learning investments.


Measuring Talent Investments in Economic Uncertainty

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The current economy is experiencing high volatility and this leads to anxiety and emotional-based decision-making that is not always rationale in periods of uncertainty. It is during times of greater uncertainty that smart organizations lean heavily on metrics that provide evidence of historic value and clearer visions of future competitive advantage.

This webinar is designed for learning and talent management practitioners to articulate a business case for measuring talent investments (learning, engagement, performance, competencies, recruiting) in times of dramatic economic volatility. The webinar will provide real quantitative metrics in the form of cases and research that provide evidence of human capital and learning investments providing tangible value in the form of revenue growth, cost savings, productivity gains, customer satisfaction, reduced error rates, increased talent retention, and increased workforce performance.