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Analytics Symposium

Date March 5 – 7, 2012
Theme Engaging Executives with World-Class Reporting
Location Intercontinental Hotel – French Quarter
444 St. Charles Ave.
New Orleans, LA 70130
Phone: 504-525–5566
Cost General: $1500
Government: $1100
Registration Event Registration site Click Here. Provided by our partner RegOnline.
Hotel Registration site Click Here. The toll free number for reservations is 1-800-235-4670. Provided by our partner the Intercontinental New Orleans Hotel.
Overview KnowledgeAdvisors is planning its best Analytics Symposium ever. Come see presenters from Microsoft, Bersin & Associates, Cornerstone OnDemand, NetApp, Verizon, Procter & Gamble, Newell Rubbermaid, and Defense Aquisition University (DAU) and more. You won’t want to miss this event if you are looking to better collect, analyze, report, and act on data about Talent Metrics.

Quick Jump to Section

Pre-Conference

PRE-CONFERENCE WORKSHOPS
Monday, March 5, 2011 – 8:30am – 11:30am
All Times Central
Time Activity/Description Presenter
8:30a – 11:30a Talent Development Reporting Principles in Practice Dave Vance
Manage Learning
Peggy Parskey
KnowledgeAdvisors
A facilitated session to orient learning and talent professionals to Talent Development Reporting Principles (TDRP). TDRP are the recently created standards to measure efficiency, effectiveness and outcome measures for learning and talent. Dave and Peggy will provide an in depth overview on TDRP and offer sage advice on applying TDRP in your organization
Channel Summit Dianne Turiano
KnowledgeAdvisors
Alex Hahn
KnowledgeAdvisors
A meeting of organizations that manage a learning partner channel and provide customer education. Listen to Dianne and Alex share best practices for measuring customer education channels and engage with them as they facilitate a dialogue amongst participants.

Track Legend

SYMPOSIUM TRACKS
KnowledgeAdvisors Solutions Track Practitioner Track
Customer Education Track Measurement in Action Track
Vendor Track

Day 1 Agenda

SYMPOSIUM Day #1
Monday, March 5, 2012 – Noon – 7:00pm
Sessions are subject to change
Time Activity/Description Presenter
11:45a – 12:45p Lunch
1:00p – 1:30p Opening Remarks Kent Barnett
KnowledgeAdvisors
Kent provides an overview of the 10th Annual Symposium and a brief recap of the prior 10 years.
1:30p – 2:30p Keynote: Reporting Learning Outcomes to Business Leaders Lou Tedrick & Patrick Reilly, Verizon Wireless
Lou Tedrick, Senior Vice President, Workforce Development, Verizon Wireless will share insights regarding how Verizon conveys L&D performance and business alignment to executives through metrics. Lou will be joined by Patrick Reilly, HR Executive Director, to provide an additional vantage point to the audience on how the metrics are received and what decisions can be made in using them.
2:30p – 3:00p Vendor Showcase Break
Stop by our vendor showcase during this expanded break.
3:00p – 4:00p Keynote: The CEO and CLO Partnership in Guiding Learning and its Metrics Dr. Robert Laskowski & Dr. Rosa Colon-Kolacko, Christiana Care
Dr. Laskowski is an M.D. and an MBA and oversees one of the largest health systems in the United States. Dr. Colon-Kolacko is a Ph.D and MBA and oversees Christiana’s learning function in addition to serving as its Chief Diversity Officer. Listen to an engaging interview as Kent Barnett, CEO of KnowledgeAdvisors, interviews Dr. Bob and Rosa to discuss the CEO / CLO relationship in guiding learning and creating the right metrics for learning and business executives.
4:15p – 5:15p Using 360 Assessment to Measure and Grow Talent George Mussoline
Merck
Merck will share insights into how it implemented an automated 360 process to measure employee capabilities on an international level. The rater assignment process, data collection process, and reporting process will be discussed along with insights for future plans
An Evaluation Strategy that Leads to Learning Impact Beth White Marshall & Scott Hobart
Procter & Gamble
P&G presents a three-year measurement and evaluation strategy that resulted in increased leader engagement, increased business impact and ROI. This has helped P&G sustain and grow its learning function overtime.
Structural Equation Model (SEM) Results of Learning Evaluation Data Dr. Chris Hardy & Mark Whiteside
DAU
DAU will lead a session on the business case for SEM and explain a series of SEM studies that were conducted focusing on the meaning of the studies and how they were used to create better decisions for DAU.
5:15p – 7:00p Cocktail Reception
Join KnowledgeAdvisors for a reception to network, build new relationships, and catch up with colleagues.

Day 2 Agenda

SYMPOSIUM Day #2
Tuesday, March 6, 2012 – 7:30am – 8:00pm
Sessions are subject to change
Time Activity/Description Presenter
7:30a – 8:15a Sunrise Session: Learning Measurement Software Demo Danny Brown
KnowledgeAdvisors
Danny will lead a live demonstration of KnowledgeAdvisors world-class learning and talent analytics tool, Metrics that Matter.
8:30a – 9:30a CLO View of Metrics Sundar Nagarathnam
Netapp
Sundar will share the innovative measurement practices from efficiency metrics to effectiveness and outcome metrics.
9:30a – 9:45a Break
9:45a – 10:45a The Role of the Learning Measurement Analyst Kendall Kerekes, Dr. John Mattox, Danny Brown, Shawn Overcast & Andy Chandarana KnowledgeAdvisors
The role of the learning measurement analyst is often mysterious hard to define. Find out from current KnowledgeAdvisors employees what it takes to be a learning analyst and / or what you should seek when hiring one.
Newell Rubbermaid Learning Measurement Process Mike Perkins
Newell Rubbermaid
Mike will provide a practitioner view on the strategies, processes and tools used to perform learning measurement at Newell.
Analyzing Data to Manage a Learning Channel Leigh-Anne Voigt
Microsoft
Microsoft will share experiences in the use of data to drive decisions for channel management at Microsoft Learning.
10:45a – 11:00a Break
11:00a – Noon Keynote: Industry Update: Talent Development Reporting Principles Dave Vance
Manage Learning
Dave provides an update from 2011 with a summary of the key accomplishments over the last year in advancing learning measurement to the executive suite.
12:15p – 1:15p Lunch
1:15p – 2:30p Panel: Executive Reporting and Engagement Frank Anderson
SPSS
Cedric Coco
Lowes
Karen Kocher
Cigna
Sandy Shaw
Sodexo
Lutz Ziob
Microsoft
Panelists share their experiences as senior executives in reporting metrics to senior business leaders. Listen to challenges and best practices.
2:30p – 3:00p Vendor Showcase Break
Stop by our vendor showcase during this expanded break.
3:00p – 4:00p Metrics that Matter Product Roadmap Jeb Metric
KnowledgeAdvisors
Jeb provides an overview of the Metrics that Matter product roadmap and takes your feedback on future measurement needs.
How Blue Shield of California Uses Technology Tools to Measure Learning Effectiveness Mary Glas Blue Shield of California
This session will discuss the tools and processes deployed by Blue Shield to optimize learning measurement. It will review sample reports used and offer real world examples and advice for deploying technology tools in the learning evaluation process
Measuring for the Sake of Management, not Measurement Anna Beach
Cornerstone OnDemand
Anna will discuss how one builds reporting that is accurate, consumable, and actionable in order to tie reporting to business outcomes
How SkillSoft Demonstrates Learning Impact and Effectiveness Donna Ayer
SkillSoft
Listen to SkillSoft talk about the creative approaches it uses to collaborate with customers and measure quantified business impact. A robust data collection initiative on thousands of SkillSoft customers will be used as a case study during the presentation as it showcased clear alignment between critical customer business results and SkillSoft solutions.
4:15p – 5:15p Keynote: Key Trends and High-Impact Strategies in Talent and HR Measurement for 2012 Josh Bersin
Bersin & Associates
Josh will share current research and noteworthy trends that organizations are doing in Talent and HR metrics.
6:00p – 8:00p Evening Parade
Join KnowledgeAdvisors as they host Symposium guests with a unique New Orleans evening event. Our Evening Parade departs the hotel promptly at 6.30pm.

Day 3 Agenda

SYMPOSIUM Day #3
Wednesday, March 7, 2012 – 7:30am – 12:15pm
Sessions are subject to change
Time Activity/Description Presenter
7:30a – 8:15a Sunrise Session: Metrics that Matter Modules Overview Danny Brown
KnowledgeAdvisors
Danny will lead an overview and brief demonstration of the Metrics that Matter measurement modules: learning, testing, multi-rater, dashboards, conferences, informal learning, project assessment, ad hoc survey, and Check-in to Change.
8:30a – 9:30a Panel: Implementing Talent Development Reporting to Executives: Lessons Learned from the Implementers Steve Lewis
Boeing
Deanna Alaniz
BP
Jim Abbinanti
ADP
Jeffrey Berk
KnowledgeAdvisors
Panelists of practitioners share their stories in how they implemented talent development reporting for executives. Hear their challenges and best practices.
9:30a – 9:45a Break
9:45a – 10:45a Measurement Reporting Best Practices Jeff Grisenthwaite
KnowledgeAdvisors
Jeff will provide expert advice on critical Metrics that Matter reports to access, when to use them and what audience they are best suited for.
Four Ways to Predict the Ultimate Value of Your Learning Investment Patti Phillips
ROI Institute
This session explores ROI challenges and successes and how to make ROI a viable and routine concept when reporting to executives.
Successful Measurement between a Learning Solutions Provider and the Customer Patti Bancroft
AchieveGlobal
AchieveGlobal will share its measurement process for ensuring clients they train are evaluated and how the data is analyzed and communicated back to the customer to enrich the relationship and document value from the training experience.
10:45a – 11:00a Break
11:00a – Noon Keynote: Linking Talent Metrics to Business Results Jeff Higgins
Human Capital Management Institute
Jeff will discuss how to move beyond lagging metrics reporting to predictive workforce decisions using financial analysis techniques that capture productivity gains, costs savings and ROI.
Noon Adjourn

Symposium Sponsors

SYMPOSIUM SPONSORS
Cornerstone OnDemand (Gold)
Cornerstone On Demand Logowww.cornerstoneondemand.com
i4cp (Silver)
i4cp Logowww.i4cp.com
Learning Guide Solutions (Silver)
Learning Guide Solutions Logowww.learningguidesolutions.com
New Horizons (Silver)
New Horizons Logowww.newhorizons.com
Executive Learning Exchange (Silver)
Executive Learning Exchange Logowww.learningexecutive.com
Human Capital Management Institute(Silver)
Human Capital Management Institute Logowww.hcminst.com
Turning Technologies (Silver)
Turning Technologies Logowww.turningtechnologies.com/
Skillsoft (Silver)
Skillsoft Logowww.skillsoft.com
Global Knowledge (Silver)
Global Knowledge Logowww.globalknowledge.com